Last Updated: April 23, 2026
FieldOps (“we”, “our”, “us”) respects your privacy and is committed to protecting the information you provide when using our mobile application (“App”).
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
a. Personal Information
When you use the app, we may collect:
- Name
- Email address
- Phone number
- Business information
b. Customer Data (Entered by You)
You may store customer information inside the app, such as:
- Customer names
- Phone numbers
- Addresses
- Job history
This data is stored securely and used only to provide app functionality.
c. Device & Usage Information
We may collect limited technical data such as:
- Device type
- App usage data
- Error logs
This helps us improve performance and reliability.
2. Camera Permission
FieldOps may request access to your device camera.
Why we use camera access:
- To allow technicians to capture job-related photos
- Before/after service images
- Attach images to job records
Important:
- We do NOT access your camera without your action
- We do NOT record video or capture images in the background
- We do NOT use camera data for advertising
3. How We Use Information
We use collected data to:
- Provide job management features
- Store customer and job information
- Generate invoices
- Improve app performance
- Communicate important updates
We do NOT sell your personal data.
4. Data Sharing
We do NOT sell, rent, or trade your information.
We may share data only:
- With service providers (e.g., hosting, SMS providers)
- If required by law
5. Data Storage & Security
We take reasonable measures to protect your data:
- Secure databases
- Access controls
- Encrypted connections where applicable
However, no system is 100% secure.
6. User Control
You have full control over your data:
- You can edit or delete customer records
- You can stop using the app at any time
For account deletion or data-related requests, contact us at:
📧 alokcv2@gmail.com
7. Third-Party Services
The app may use third-party services such as:
- SMS providers (for notifications)
- Payment processors (if applicable)
These services have their own privacy policies.
8. Children’s Privacy
FieldOps is not intended for children under 13.
We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted in the app or on our website.
10. Contact Us
If you have any questions, contact us:
📧 Email: alokcv2@gmail.com